Strengthen Customer Relationships
We complement your efforts to obtain new customers by helping take care of your existing ones.
As wine professionals, we are able to understand and convey your brand’s message to your customers seamlessly, intelligently and enthusiastically.
Your customers feel special that one of their favorite wineries took the time to reach out to them.
Boost Brand Awareness
Personal contact is invaluable for maintaining relationships and relevance with your customers. By engaging your customers in thoughtful conversation, we help you to stand out in their minds.
By recognizing your customer’s importance through personal phone calls we help turn them into lifelong ambassadors both during the campaign and afterwards in the marketplace.
We highlight your wines exclusively rather than them getting lost on a shelf with hundreds of other labels.
Increase Profits
We increase your direct sales immediately by getting your wines in the hands of your best customers for significantly less than distributors or retailers.
Through our outreach, your customers associate your wines with you and will be more likely to approach the winery directly for future allocations and re-orders.
All client information is immediately updated (i.e. shipping information, email addresses, phone numbers, preferences, etc.) to ensure effective communication and order fulfillment in the future.
other benefits of outreach
Realize a drastic and immediate influx of revenue.
Create goodwill among customers and stand out in a positive way in their minds.
Opportunity to build larger orders and move additional wines by up-selling during conversation.
Opportunity to hear what your customers are thinking. What they love and what you can do better.
Great time to share vital news and non-sales messages with key customers.
We provide a full report at the end of outreach with all pertinent information and feedback.